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Privacy Policy

A LEGAL DISCLAIMER

This Privacy Policy describes how [Ink Not] ("we", "our", or "us") collects, uses, and protects the personal information of users who interact with our website, mobile application, AI transcription device, and related services (collectively, the "Services"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information we collect

We may collect the following types of information:

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Personal Information:

  • Name

  • Email address

  • Phone number

  • Payment information (handled via secure third-party payment providers)

  • Professional details (e.g., medical credentials, clinic information)

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Device & Usage Information:

  • IP address

  • Device identifiers

  • Browser type and settings

  • Usage data (e.g., app activity, feature interaction)

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Audio Data:

  • Voice recordings captured using our AI transcription device

  • Transcriptions, summaries, mind maps, and extracted data derived from the recordings

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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services

  • Transcribe, summarize, and generate mind maps from recordings

  • Communicate with you about updates, support, and promotions

  • Improve our technology, user experience, and product offerings

  • Ensure security and detect/prevent fraud

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Sharing of Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted third parties who help operate our Services (e.g., hosting, analytics, transcription APIs)

  • Legal Authorities: When required to comply with legal obligations or defend our legal rights

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

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Data Retention

We retain personal and audio data only for as long as necessary to provide our Services or as required by applicable law. You may request deletion of your data at any time.

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Data Security

We implement industry-standard security measures to protect your data, including encryption, secure access controls, and regular audits. However, no system is 100% secure.
 

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at admin@thedondoshop.com.

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Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. We take measures to ensure adequate protection under applicable data protection laws.

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Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

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